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Frequently Asked Questions regarding direct marketing

1. Where did you get my cellphone nr?

We buy contact numbers from CMAINFO (www.cmainfo.co.za), who is a POPI Compliant service provider. Messages are sent via the POPCON platform, who is a trusted service provider who will not share or sell your information. If you indicate that you would like not to be contacted in future by anybody doing direct marketing, we inform CMAINFO and they mark your number as not contactable. We encourage people to OPT-IN to receiving valuable property information in future. And can OPT-OUT at any time if you feel the information is not valuable or too frequent.

2. Why do you use WhatsApp and how frequently do you contact people?

WhatsApp is less intrusive than using call centers to phone people and very few people read sms. We contact people in a specific area not more than 3 times per year.

3. What does “opt out” means

We won’t contact you again and remove your contact details from our contact list, but cannot guarantee another estate agency wont contact you in future as estate agencies operate independently from each other.

4. I prefer to be emailed in future

You are welcome to reply: ” Email me in future ” and your email address

5. This is a private phone and you guys are disturbing me

We are very sorry for the disturbance. You are most welcome to “Opt Out”and we will not contact you again. You can even reply that we should inform the service provider to remove your number from their database and we will. Maybe you can provide another tel nr we can use for marketing in future?